Aspen Dental at 3375 West South Airport Road in Traverse City, Michigan

Customer Reviews about Aspen Dental

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  Apparently it's perfectly acceptable with staff to cancel appointments for people in pain, that already had to wait three weeks for the first appointment scheduled to fix it, and not properly get ahold of clients so that they show up,driving from an hour away only to be told ooops, sorry. The soonest we will get you in is another month away. I'm stuck having to wait and come back because you already used up my insurance benefits and I already paid for half of the services I haven't even received! Update: On my second trip back, I was told they were going to have to reschedule me because I was 13minutes late, no thanks to constriction. They said I was over 17minutes and they no longer had time for me. After arguing with the staff, ending with my crying because of the amount of pain I have been in, around 30minutes after my appointment time, they decided to actually do my work I needed. They decided to only fill two of the cavities of the three I needed done, and they still finished those before the hour was up. Had they just gotten me back to the dentist, who seemed to be the only person in the building who even slightly cared for their patients, they could have done all three without all the drama that ensued. The manager and especially the front desk lady need to get fired or get their act together because they make the practice an absolute joke.
  October 12, 2017

  by Leanne Kneer

Opening hours Open now

Today: 07:30 am — 07:30 pm

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About Aspen Dental in Traverse City